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Product Issuer: oFarm Organic Grocers Pty Ltd ABN 43 762 559 625

Shop 16 25 Wentworth Street NSW 2095 



1. Definitions In the terms and conditions:

“Card Balance” means the unspent value of a oFarm Gift Card.

"Card Number" means the 10-digit number that appears on the back of a oFarm Gift Card.

“oFarm Gift Card” Or “ PIN” means a Gift Card issued by Us under these Terms and conditions.

“oFarm Gift Card Participating Store” means oFarm Manly Shop 16 25 Wentworth Street, Manly NSW 2095 or oFarm Warringah Mall, Shop 1233 Westfield Warringah Mall, Brookvale NSW 2100.

“Expiry Date” means 1 year from the issue date printed on the card after which any remaining funds on a oFarm Gift Card will not be available for redemption.

“redeem” means to reduce the value loaded on your oFarm Gift Card by using the oFarm Gift Card to purchase goods or services.

"Website" means

A reference to "we", "us" or "our" is a reference to oFarm Organic Grocers Pty Ltd.

A reference to "you" or "your” is a reference to the person who is taken to agree to these terms and conditions under Clause 2.


2. Agreeing to the terms and conditions

2.1 These terms and conditions apply to each oFarm Gift Card.

2.2 You agree to be bound by these terms and conditions by using, or attempting to use, a oFarm Gift Card or by making a transaction enquiry or exercising any right to redeem value loaded on a oFarm Gift Card.

2.3 By using or attempting to use a oFarm Gift Card, or by making a transaction enquiry or exercising any right to redeem value loaded on a oFarm Gift Card, you warrant to us that you will comply with these terms and conditions and all applicable laws and that the oFarm Gift Card will not be used in any manner that is unlawful, misleading, deceptive, unfair or otherwise harmful to consumers.

2.4 If you are giving a oFarm Gift Card to another person, you should ensure that he or she is aware of the terms and conditions that apply to the oFarm Gift Card and the relevant Expiry Date of the oFarm Gift Card.


3. Redeeming your oFarm Gift Card

3.1 Your oFarm Gift Card can be redeemed for goods and services from oFarm Gift Card Participating Stores up to the value loaded onto your oFarm Gift Card. Value redeemed is deducted from the Card Balance.

3.2 oFarm Gift Cards cannot be used for online purchases at

3.3 oFarm Gift Cards cannot be used to obtain cash. Resale of oFarm Gift Cards is strictly prohibited, except with our prior written consent. oFarm Gift Cards that are resold in breach of this clause 3.5 will be invalid with the result that purchasers of those cards will not be able to use or redeem unspent value on their oFarm Gift Card.

3.4 Your use of the oFarm Gift Card at a oFarm Gift Card Participating Stores is subject at all times to the policies (and, where applicable, other terms and conditions) of that oFarm Gift Card Participating Store regarding the goods and services made available by it.

3.5 Where the price of the goods or services being purchased with the oFarm Gift Card exceeds the Card Balance, you must pay the amount exceeding the Card Balance by an alternative payment method at the discretion of the relevant oFarm Gift Card Participating Store.

3.6 Once your oFarm Gift Card has expired any unspent value cannot be used or redeemed by you.

3.7 Once your oFarm Gift Card has reached a nil balance it cannot be re-activated.

3.8 The redemption of Gift Cards is restricted to the purchase of standard retail quantities of goods.


4. No recharging of the oFarm Gift Card

4.1 After a oFarm Gift Card has been activated; you cannot subsequently add value to it.


5. Transaction enquiries

5.1 You can check your oFarm Gift Card(s) Expiry Date, transaction history and Card Balance by requesting via email to

5.2 To make a balance enquiry as set out above, you must enter your Card Number or PIN.


6. Lost or stolen oFarm Gift Cards

6.1 You must treat your oFarm Gift Card like cash. If your oFarm Gift Card is damaged, please contact us via the website. However, we have no obligation to replace or refund value for lost, stolen or damaged oFarm Gift Cards except where we have breached any condition or warranty implied under consumer protection legislation that cannot be excluded in these terms and conditions (for example warranties as to the exercise of due care and skill in providing services and as to fitness for purpose of materials we provide).

6.2 We reserve the right to place a stop on your oFarm Gift Card if: (a) you report that your oFarm Gift Card has been lost, stolen or damaged; or (b) we believe (or reasonably suspect) that you have used (or will use) your oFarm Gift Card contrary to these Terms and Conditions.


7. Liability

7.1 You are responsible for the use and safety of your oFarm Gift Card, and are liable for all transactions made on your oFarm Gift Card.

7.2 Subject at all times to the exceptions in paragraph

7.3, we are not liable to you for any loss or damage (whether direct, indirect, consequential or special) either in negligence, other tort, breach of contract, breach of warranty or for any other reason or cause whatsoever, arising out of or in connection with a oFarm Gift Card, these Terms and Conditions or your use of the Website, including any loss or corruption of data, interference with or damage to your computer or any interruption, delay or failure in the Website.

7.3 The exclusion of our liability in paragraph 7.2 only applies to the extent permitted by law. Where consumer protection legislation implies any condition or warranty that cannot be excluded in these terms and conditions, we limit our liability for breach of any such implied conditions or warranties to re-supply of the services (or costs thereof). Any liability we have to you will be reduced by the extent (if any) to which you caused or contributed to the loss or damage. This clause 7 will apply even after this agreement has ended.



8. Errors and complaints

8.1 If you have questions or if you wish to make a complaint about your oFarm Gift Card, please visit or contact us via email to

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